One of the most well visited Resto-Bar in Coron, Palawan is the Kawayanan Grill Station. It is a-must-eat place whenever you visit Coron. When we first arrived in Coron, we've asked some of the locals there about where is the best place for us to chillax and eat before we go island hopping the next day. From manong tricycle driver to manang tindera, they've all recommended Kawayanan to us. We got there via tricycle ride (Php 8/person) and surprisingly the tricycles in Coron can accommodate 8 people. When we got there, what we've immediately noticed is the ambiance of the resto-bar. W-O-W! It definitely made us feel that we're here to enjoy and the 
beach-like ambiance is working on us (which made us more excited for our next trip).
It is not your typical metro-fancy-bar but it is a grill-resto-videoke-souvenir-bar/shop. In other words, its an all-in-one place. If you want go cozy and intimate with your special someone you can check-out their "little nipa-huts" where you can enjoy candle-lit dinner in a beach-like setting. If you're a shopaholic and you can't wait to spend your cash with a lot of fancy stuff, you can check their souvenir shop (if you want to buy pasalubongs, the shop is kinda-costly) so its better for you to wait the next day and buy your pasalubongs in Coron Public Market (definitely worth your money and more items to choose from). If your inner-diva-ness can't wait to standout and shine or your thirst for alcohol needs to be quenched, then there's a place for you in Kawayanan. They also offer videoke rooms that can accommodate 20 people and a
variety of cocktail drinks and beers.
We came here for FOOD and we want to try everything that is on the menu .I know that's impossible so we just all agreed to purchase food that we haven't tried and some classic meals (just to make sure that if the "exotic" food won't taste good we can still rely on the classic grilled chiken, sisig and liempo). We ordered grilled chicken, sinampalocang manok, seafood and pork sisig, octopus bicol express, ginataan pagi (sting ray), seafood bopis, liempo, and a lot of extra rice (LOL, say good bye to diet and hello
to more rice). As we've expected the "exotic" food didn't disappoint us. The food is AAAhhh-MAZING! Definitely worth our money and what a way to start our Coron escapade (meal price Php200-400/cuisine). For rank and file employees like us, were are not really into posh-side of things. We want value for our money and Kawayanan didn't disappoint us.
I've said it all, the food is amazingly great, the location and accessibility of the resto-bar from the inns are great for tourists, the place and the ambiance is heaven. So what's the down-side of the Kawayanan? Believe it or not, it's their people. Customer Service definitely needs improvement. Waiting time for the food to be served is exhausting. Their waiters are not friendly and approachable. Their people misinformed us about their products and promotions. In a customer service point of view, it is necessary to always give your customers the correct information regarding their queries. Most especially if you're handling new customers.
One of the waiters offered wifi access to our group and he initially told us that it will only cost Php 50 for our table to have wifi access. Everyone was so excited because we are all dying to get web connection so that we can all update our facebook status via mobile facebook. But that didn't happen, when he came back with the wifi access pass-code, he's now asking us to pay Php 50/person which is not the initial rate he gave us. Ok, so we''ll let this pass and we all shook our head and decline the offer. We've forgiven him, may be he misunderstood us or we've misunderstood him. But our disappointment was on full blast when he advised us that right after meal we can enjoy free videoke room access for an hour because our bill amounted more Php 3000 and its part of their promotion for new customers.
So right after meal,
we headed to the videoke room to enjjoy our so-called "free videoke room access". Some of us started singing and everyone is having a blast . Suddenly, a waiter knocked and asked us again to order Php 1000 worth of drinks/food to compensate for our free stay in the videoke room. Everyone was shocked. Not that we have no more plans to buy drinks and dessert but the fact that we were not informed about it. Obviously, good videoke crowd comes with a bit of alcohol and some of us are graving for sweets after that sumptuous meal. So we are planning to order more but the fact the we've been misinformed again and the feeling of being obliged to do something ticked everyone off (that's the last thing we want from a vacation). Well that's a done deal. Their customer service definitely needs improvement.
beach-like ambiance is working on us (which made us more excited for our next trip).It is not your typical metro-fancy-bar but it is a grill-resto-videoke-souvenir-bar/shop. In other words, its an all-in-one place. If you want go cozy and intimate with your special someone you can check-out their "little nipa-huts" where you can enjoy candle-lit dinner in a beach-like setting. If you're a shopaholic and you can't wait to spend your cash with a lot of fancy stuff, you can check their souvenir shop (if you want to buy pasalubongs, the shop is kinda-costly) so its better for you to wait the next day and buy your pasalubongs in Coron Public Market (definitely worth your money and more items to choose from). If your inner-diva-ness can't wait to standout and shine or your thirst for alcohol needs to be quenched, then there's a place for you in Kawayanan. They also offer videoke rooms that can accommodate 20 people and a
variety of cocktail drinks and beers.We came here for FOOD and we want to try everything that is on the menu .I know that's impossible so we just all agreed to purchase food that we haven't tried and some classic meals (just to make sure that if the "exotic" food won't taste good we can still rely on the classic grilled chiken, sisig and liempo). We ordered grilled chicken, sinampalocang manok, seafood and pork sisig, octopus bicol express, ginataan pagi (sting ray), seafood bopis, liempo, and a lot of extra rice (LOL, say good bye to diet and hello
to more rice). As we've expected the "exotic" food didn't disappoint us. The food is AAAhhh-MAZING! Definitely worth our money and what a way to start our Coron escapade (meal price Php200-400/cuisine). For rank and file employees like us, were are not really into posh-side of things. We want value for our money and Kawayanan didn't disappoint us.I've said it all, the food is amazingly great, the location and accessibility of the resto-bar from the inns are great for tourists, the place and the ambiance is heaven. So what's the down-side of the Kawayanan? Believe it or not, it's their people. Customer Service definitely needs improvement. Waiting time for the food to be served is exhausting. Their waiters are not friendly and approachable. Their people misinformed us about their products and promotions. In a customer service point of view, it is necessary to always give your customers the correct information regarding their queries. Most especially if you're handling new customers.
One of the waiters offered wifi access to our group and he initially told us that it will only cost Php 50 for our table to have wifi access. Everyone was so excited because we are all dying to get web connection so that we can all update our facebook status via mobile facebook. But that didn't happen, when he came back with the wifi access pass-code, he's now asking us to pay Php 50/person which is not the initial rate he gave us. Ok, so we''ll let this pass and we all shook our head and decline the offer. We've forgiven him, may be he misunderstood us or we've misunderstood him. But our disappointment was on full blast when he advised us that right after meal we can enjoy free videoke room access for an hour because our bill amounted more Php 3000 and its part of their promotion for new customers.So right after meal,
we headed to the videoke room to enjjoy our so-called "free videoke room access". Some of us started singing and everyone is having a blast . Suddenly, a waiter knocked and asked us again to order Php 1000 worth of drinks/food to compensate for our free stay in the videoke room. Everyone was shocked. Not that we have no more plans to buy drinks and dessert but the fact that we were not informed about it. Obviously, good videoke crowd comes with a bit of alcohol and some of us are graving for sweets after that sumptuous meal. So we are planning to order more but the fact the we've been misinformed again and the feeling of being obliged to do something ticked everyone off (that's the last thing we want from a vacation). Well that's a done deal. Their customer service definitely needs improvement.Final thoughts about Kawayanan Grill Station
ACCESSIBILITY:
4 spoons out of 5
AMBIANCE:
5 spoons out of 5
FOOD:
5 spoons out of 5
AFFORDABILITY:
4 spoons out of 5
CUSTOMER SERVICE:
1 spoon out of 5
4 spoons out of 5
AMBIANCE:
5 spoons out of 5
FOOD:
5 spoons out of 5
AFFORDABILITY:
4 spoons out of 5
CUSTOMER SERVICE:
1 spoon out of 5
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